1. Seller identification
These terms and conditions govern the sale of products through the Lola Glamour, SL website, in accordance with current regulations on electronic commerce and distance contracting.
Company: LOLA GLAMOUR, SL
NIF: B42140368
Registered office: Polígono Industrial La Dehesa, 42200 Almazán, Soria – Spain
Telephone: +34 975 318 042
Email: info@lolaglamour.com
Lola Glamour, SL is the manufacturer and distributor of the products offered on this website.
2. Scope of application
These terms and conditions apply to all sales made through the Lola Glamour, SL online store
Placing an order implies full acceptance of these conditions by the customer.
The applicable conditions will be those in force at the time the order is placed.
3. Products
Lola Glamour offers the following through its website:
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Standard products, as shown in the online store.
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Products manufactured to order.
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Customized products or products adapted to the measurements, finishes or other specifications requested by the customer.
The images, descriptions, and measurements shown on the website are for guidance only. As these are handcrafted products, slight variations inherent to the manufacturing process may occur.
4. Prices and taxes
Product prices are shown in euros.
Unless otherwise stated, prices do not include VAT , which will be applied in accordance with current regulations and will be detailed during the purchase process, as well as shipping costs, which will be calculated automatically before finalizing the order.
For shipments outside the European Union, prices do not include taxes, duties, or customs clearance fees, which are the responsibility of the customer. Lola Glamour, SL cannot provide exact information on these costs and therefore recommends consulting with the relevant customs office.
The applicable price will be the one indicated at the time the order is placed.
5. Purchase process
The purchase process is carried out entirely through the website.
The customer must provide accurate and complete information necessary for the proper processing of the order, invoicing, and shipping. Lola Glamour, SL will not be responsible for delays or issues arising from incorrect or incomplete information.
Each order placed constitutes a purchase request subject to express acceptance by Lola Glamour, SL
6. Payment methods
The available payment methods will be indicated during the purchase process.
The available payment methods will be indicated during the purchase process.
In the case of products manufactured to order or not available in stock , Lola Glamour, SL may request an advance payment to start the manufacturing process, with the remaining amount due before the product is shipped.
For products available in stock, payment will be made according to the conditions indicated during the purchase process.
7. Order acceptance and confirmation
The sales contract will be considered formalized only when Lola Glamour, SL expressly confirms the order to the customer by email.
This confirmation will detail the essential elements of the contract: products, prices, estimated delivery times, shipping costs and other applicable conditions.
Lola Glamour, SL reserves the right to refuse orders in case of obvious errors, lack of availability or technical incidents.
8. Delivery of products
The products will be delivered to the address indicated by the customer during the purchase process.
The conditions relating to delivery times, shipping type, street-level delivery, additional services, receipt of goods and transport incidents are detailed on the specific Shipping and Delivery Times page, available on this website.
9. Returns and cancellations
The conditions relating to returns, cancellations and the right of withdrawal depend on the type of product purchased.
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Products manufactured to order or customized according to customer specifications are not eligible for return or right of withdrawal , in accordance with current regulations.
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Standard products may be returned within 14 calendar days of receipt, under the conditions detailed on the Returns and Cancellations page.
Full information on returns and refunds is available on the relevant page of this website.
10. Warranty
Products sold by Lola Glamour, SL are covered by the current legal guarantee against manufacturing defects.
The terms, scope and procedure of the warranty are detailed on the dedicated Warranty page, available on this website.
11. Data protection
Personal data provided by customers will be processed in accordance with the Privacy Policy of this website, which can be consulted at any time.
12. Electronic signature
Validating the order through the online purchase process and the corresponding confirmation click constitutes an electronic signature, with the same legal value as a handwritten signature.
13. Applicable law and jurisdiction
These terms and conditions are governed by current Spanish legislation.
In case of dispute, and where appropriate under consumer protection regulations, the parties will submit to the courts and tribunals that are legally competent.
